The Highest Rated Mortgage Lender in the Universe.*


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The Highest Rated Mortgage Lender in the Universe.*


*As determined by a survey of Andrew’s two kids

 

The Andrew Soss Mortgage Team at Franklin Direct is a highly experienced group of mortgage professionals focused on providing first class customer service to our clients ACROSS THE COUNTRY

 

The perfect client experience.


it’s what we were born to do

The perfect client experience.


it’s what we were born to do

The power of a top national lender combined with the efficiency of our "Perfect Loan Process"

Franklin Direct is one of the fastest growing companies in the country. As one of the top teams in the company, The Soss Mortgage Team has reverse engineered each process in the transaction to ensure a smooth client experience and to close transactions on time. From the moment an application comes in via our secure document portal, things start happening right away behind the scenes. 


Customer Experience

We are laser focused on the client experience. We understand that it doesn’t matter how well we market and sell if we don’t provide the client an amazing experience. By utilizing the most current technology for pipeline management, status updates and real time mortgage rate tracking, we are able to provide an unparalleled level of client interaction and communication.

About Franklin Direct


About Franklin Direct


 

Franklin Direct, a division of Franklin Loan Center

 

Franklin Direct is a division of Franklin Loan Center, headquartered in Palm Desert, CA. Learn more about Franklin here

Don't just take our word for it. See what people are saying about us.


Don't just take our word for it. See what people are saying about us.


We closed our purchase-loan for a single family home with Andrew Soss’ team last week. I’m a second time home buyer and in the last 12 years of our purchase and refinancing history, this particular transaction is the smoothest one we had ever encountered.

Andrew and his team were very organized and proactive on the required documentation. They have a work-flow chart sent out every Monday and Thursday summarizing the complete process and what else is left. This tremendously helped assure us that we are on the right track to close escrow on time.

Since this is a purchase loan and we had our own set of complexities in terms of being able to be qualified, Robin had a great deal of patience to answer all the questions and put our anxiety to rest.

Finally, two import things in my opinion:
1. Prompt response from Andrew all days a week was very helpful. In the past, we encountered loan officers who don’t respond back from Friday 5:00PM to Monday 9:00AM. This might be fine for refinancing but not for a purchase-loan.
2. When we first approached Andrew with our purchase price and down-payment options, he presented us with few other viable alternatives that I wasn’t aware of earlier. This information turned out to be very significant in our decision process to pick the right type of loan.

Thanks Andrew and team for such an awesome service. You made the whole transaction look as seamless as possible !
— Missy K. - YELP
Just finished a refi with Andrew and his team. What a great experience for what can be a tedious process. Andrew and his team were professional, thorough, timely, knowledgeable, and very friendly. I highly recommend them!!
— Kimberly C.- YELP
I knew I wanted to use a local company that was not through a big bank. I had two other preapprovals through major banks but I just didn’t like the terms they offered — close within 17 days but excessive closing costs or couldn’t close in less than 40 days — things that would hinder our ability to get an offer accepted in this market.

I’m very happy with our decision. Our loan was funded in 3 weeks! We could have closed even sooner if we didn’t have to wait for our own funds to transfer. Closing a week early was a huge relief for us because we had a nonrefundable vacation (in-laws are coming!) planned for the same day we were originally scheduled to close (30 days). Closing a week early saved us money by not having to extend rent on our old place to move after vacation and relieved some pressure from ill timed plans.

Andrew and his team were incredibly easy to work with. I’ve heard nightmare stories about the mortgage process but I did not have that experience. Lenders still require documentation over and over right away but other than that the whole process was painless and efficient. Andrew was able to get a very competitive rate with lower closing costs.
— Ruthie S. - YELP
Andrew and his team are absolutely amazing to work with! Andrew was recommended to us by our friends who was extremely happy with his services and rates. I reached out to Andrew’s team via his website and was promptly scheduled to chat with him the next day. Andrew was extremely thorough in collecting our information and knowledgeable in breaking down the daunting process for a first time buyer. His rates were extremely competitive and really appreciated the responsiveness of his entire team.
— Tina P. - ZILLOW.COM

 
Soss-Mortgage-Team-Newport-California-Yelp-Reviews
 

We have over 250 five star reviews on Yelp.
Check it out!

Distribution of Reviews on Yelp

as of 3/15/2023, 99% of our team's reviews are 5 star